Behavioral intervention technologies (BITs) offer enormous potential to create and bolster relationships between people, their care providers, and peers. Connected health covers efforts to use social networks, coaches, and providers to improve the impact of and engagement with technology-based interventions. We work to develop models for incorporating human support in technology-based interventions and methods for making use of existing connections and networks and creating new ones.
A growing body of research has shown that human involvement can greatly enhance adherence to technology-based interventions, as well as improve outcomes by increasing the meaningful use of BITs. We are developing models and methods that can leverage human engagement. One model we have developed, called Supportive Accountability, defines principles and methods for that define effective low intensity coaching, using periodic phone calls or messaging. We are also using the principles of Supportive Accountability to design and test peer networks that guide some interactions between networked users that increase adherence to the intervention technology without coaching. A growing group of studies are focused on using these principles to improve medication adherence for depression treated in primary care, HIV, prevention of perinatal depression, and schizophrenia. Our most recent work is looking at using a mobile application to support psychotherapy processes and outcomes.
Some of our work in this area includes: